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Concession / Practice Manager - Bicester, Oxfordshire
(Footwear & Foothealth retailer) Salary: Up to £18,000 per annum, with excellent Benefits & Bonus UK's leading Footcare / Footwear brand is currently seeking a Concession Manager to join their business and play a lead role in the ongoing success of their store in Bicester, Oxfordshire. Established in 2006 with 80 sites nationwide offering a unique service and products that make them standout from the rest. Seeking a skilled and experienced Concession Manager who can be a strong decision maker whilst have the ability to ensure the customer service received from the store is second to none. Roles and Responsibilities As a Concession Manager you will manage and motivate your team to increase sales and ensure efficiency Managing stock levels and making key decisions about stock control Analysing sales figures and forecasting future sales volumes as well as analysing and interpreting trends to facilitate planning and forecasting As the Concession Manager you will be dealing with staffing issues: recruitment; conducting appraisals and performance reviews; and providing or organising training and development Ensuring standards for quality, customer service and health and safety are met Promoting the organisation locally by liaising with local schools, newspapers and the community in general Organising special promotions, displays and events Updating colleagues on business performance, new initiatives and other pertinent issues As Concession Manager you will be maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing As Concession Manager you will initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market To be suitable for the role you must have the below: The ability to lead and motivate a team with excellent communication and 'people' skills and a strong commitment to customer service The ability to work under pressure and handle challenging situations with confidence, drive and enthusiasm The ability to understand and analyse sales figures and manage KPI's |
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